Orders and Delivery

Delivery within Istanbul takes 48 to 72 hours, and up to 5 business days to the rest of Turkey. Orders are prepared and dispatched by our logistics partner Servex in Istanbul.

Shipping is completely free. There is no delivery charge on any order regardless of value, no minimum order, and return shipping is free as well.

We email your tracking number as soon as your order is dispatched. You can follow the shipment in real time on the carrier's website.

You can pay by credit or debit card through the iyzico secure payment platform. Your card details are encrypted in transit and are never stored by us.

No. Orders ship domestically from our warehouse in Istanbul and all import formalities are completed before sale, so there are no customs procedures, import duties or unexpected charges.

Your invoice is emailed to you once your order has been dispatched.